Shipping policy
Space By Nova (SBN) – Shipping Policy
Effective Date: October 2026
Website: spacebynova.com
Contact Email: spacebynovaofficial@gmail.com
Thank you for shopping with Space By Nova (SBN). We are committed to providing you with a seamless shopping experience and reliable delivery across the United States.
1. Order Processing & Handling
All orders are processed within 1 to 2 business days (excluding weekends and federal holidays). Once your order is dispatched from our distribution center, you will receive a shipping confirmation email containing your tracking details.
2. Shipping Destination & Exclusivity
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Target Region: We currently restrict shipping exclusively to valid delivery addresses within the United States.
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We do not ship internationally or to UK addresses at this time.
3. Shipping Rates & Delivery Estimates
We process and fulfill all orders efficiently through our trusted US warehouse and logistics partners (including CJ Dropshipping and courier networks):
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Standard Shipping: Free (or calculated at checkout based on active promotions).
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Estimated Delivery Time: 5 to 8 business days from the date of shipment.
Please note that delivery timeframes are courier estimates and not fixed guarantees. Occasional delays may occur due to high carrier volumes, adverse weather conditions, or customs/postal disruptions.
4. Order Tracking
Once your order has shipped, you can track its journey using the tracking link provided in your shipping confirmation email. Please allow up to 24–48 hours for tracking information to update on the carrier's portal.
5. Address Accuracy
Please ensure that your shipping address is entered correctly and completely at checkout. Space By Nova is not responsible for orders delayed, misrouted, or lost due to incorrect or incomplete address information provided by the customer.
6. Contact Us
If you have any questions regarding your shipment or delivery status, please reach out to our support team at spacebynovaofficial@gmail.com.